Exchanges

At Freeform Rings, we want you to love your rings! If you are not happy with your ring in any way - please let us know!  Please fill out the short form below to complete your exchange request. 
Our Exchange process works like this:
  1. You complete this online form with all the required details. 
  2. We receive your request, check that everything is in order, and then prepare a payment email for you, in the form of an Order Confirmation.
  3. From this payment email you will pay the amount of R110.00 to replace your ring(s). That covers the courier costs for sending the new ring, and collecting the old ring from you. (If you live in rural areas where courier costs are expensive, this cost may be a bit higher)
  4. You can pay using any of the payment providers available on our online store.
  5. After they payment clears into our account, we will send you your new rings, with a pre-marked courier sleeve into which you will place the old rings.
  6. Exchanges are only available to customer who have made a purchase in the past 45 days
  7. Your exchange can take between 5 to 7 working days to complete
★ Customer Reviews

Let customers speak for us

1931 reviews
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purchase

Thank you so much for all your assistance in getting the correct ring size. The time and effort you put into helping me was out of this world. I am so happy with my purchase and gift. Thank you so much

Best service ever

I can honestly say the service here is fantastic! I got delivery the very next day and I stay in Pretoria 👌

Love it

The ring fits so well and is very comfortable. Doesnt feel like I'm wearing anything!

Ultralight, ultra comfortable

This is my 2nd Freeform ring. The Ultralight is extremely comfortable

We Loooove it!

You guys are AWESOME! The service is outstanding, the best ever. Me and my husband love our rings, they are so comfy. We are very pleased.